top of page

CUSTOMER ACQUISITION & RETENTION STRATEGIES

ASK YOUR QUESTIONS OR LEARN HOW TO ACQUIRE & RETAIN CUSTOMERS

NO CUSTOMERS - NO BUSINESS // CUSTOMER IS BUSINESS

**Startup & Business is full of uncertainities & Customer "may be" the King but not always.

** Customer Acquisition and Customer Retention are altogether different. You cannot use the same strategies for Acquisition & Retention in a Startup Business.

 

1. CUSTOMER ACQUISTION (BASICS)

--- Know who your Customer is, his authority, decision making capabilities which will affect the acquisition in Startup or Business

--- Get to Know what type of customer you are dealing with (types of customers) in your Startup Business

--- Get to know how to Build Initial contact with a New Prospect bypassing your competitors

--- What to do & what not to do when dealing with Customers (of different kinds) in your Startup or Business

--- How to understand & convert an Indecisive Customer for your Business

--- Learn the Customer Behavior Modelling & Corresponding strategies for your Startup or Business

 

 

2. CAC (CUSTOMER ACQUISITION COST) & CLV (LIFETIME VALUE)

--- To understand the Customer Acquisition (CAC) cost & to ensure CAC is always less than CLV in your Startup Business

--- To understand the CLV based on which MRR/ARR/IRR can be analyzed & predicted for your startup business

--- To understand the CAC that can be used in correlation with CLV (LTV) for recurring business and business growth.

--- What to do when CLV is highly Varying in your startup business

--- Get to know how to work on Historic & Predictive CLV

--- Learn the Customer behavior that heavily affects the CAC in your Startup Business

 

 

 

3. NPS (NET PROMOTOR SCORE) IN STARTUP OR BUSINESS

--- Get to know how to implement or troubleshoot the NPS (Net Promotor Scale) to understand the Startup or Business (Future) Sustainability

--- How to engage customers in NPS & How to perform NPS on ideal or dormant customers in your Startup Business

--- Learn why it will be a biggest mistake of not including the NPS in your Startup Business Process

 

 

4. BANT FRAMEWORK

--- Know How to use BANT in Sales for your startup business

--- Why NEED part cannot be predicted and how to make it predictable

--- Why the BANT in plain format may not apply to your Startup Business

 

 

5. CHURN RATE

--- Get to know the methods to diminish the CHURN RATE in your Startup Business

--- Learn and understand the customer behavior for a LOW CHURN RATE for the betterment of your Startup or Business

 

 

6. CUSTOMER RETENTION (BASICS)

--- How to Retain customer for Recurring / Growing Startup Business

--- Get to know the Strategies to stop a Competitor in aquiring your Customers

--- How to convert feedbacks into feedforwards to retain customers for your Startup Business growth

--- How to frame and model the Customer "Appeasing" strategies to retain the customer in your Startup Business

--- Find out why you are failing to understand your "product or service" value to a Customer that might be a decisive factor while acquiring or retaining a customer

 

 

7. MARKET BEHAVIOR & TRENDS IN BUSINESS:

--- Get to know why Market Trends play an important role while acquiring or retaining a customer and even small event can play a decisive role in your startup business.

--- Learn the market trends for better decision making. Market trends (and events) gives a better idea on future of Customer Acquisition & Retention to channelize sales & marketing strategies.

BOOK A ONE (1) HOUR CONSULTATION MEETING

Lakshman Singh 

 

UNITED STATES

4340 Stevens Creek Blvd, San Jose, CA 95129

AUSTRALIA

1 John Flynn Ct, Hoppers Crossing, Vic 3029

SINGAPORE

1 Raffles Place, #27-03, Singapore 048616

Connect@Lakshmansingh.com

Get in Touch
  • Facebook
  • LinkedIn - Grey Circle
  • Twitter
  • Pinterest
  • Instagram

© 2024 by Lakshman Singh.

Startup Event in New York | Startup Event in San Francisco | Startup Event in Los Angeles | Startup Event in Toronto | Startup Event in Washington DC | Startup Event in London | Startup Event in Atlanta | Startup Event in Seattle | Startup Event in Berlin | Startup Event in Miami | Startup Event in Chicago | Startup Event in Irvine | Startup Event in Vancouver | Startup Event in Amsterdam | Startup Event in Zurich | Startup Event in Orlando | Startup Event in Houston | Startup Event in Paris | Startup Event in Cambridge | Startup Event in Dallas | Startup Event in Austin | Startup Event in Munich | Startup Event in Montreal | Startup Event in Philadelphia | Startup Event in Boston | Startup Event in San Diego | Startup Event in Redwood City | Startup Event in Tampa | Startup Event in Tel Aviv | Startup Event in San Jose | Startup Event in Fort Lauderdale | Startup Event in Portland | Startup Event in Charlotte | Startup Event in Dublin | Startup Event in Las Vegas | Startup Event in Luxembourg | Startup Event in Vienna | Startup Event in Cleveland | Startup Event in Santa Clara | Startup Event in Denver | Startup Event in Detroit | Startup Event in Phoenix | Startup Event in Barcelona | Startup Event in Raleigh | Startup Event in Milan | Startup Event in Calgary | Startup Event in Nashville | Startup Event in Ottawa | Startup Event in Minneapolis | Startup Event in Santa Monica | Startup Event in Dusseldorf | Startup Event in Edmonton | Startup Event in Stockholm | Startup Event in Oslo | Startup Event in Hamburg | Startup Event in Riga | Startup Event in Durham | Startup Event in Brussels | Startup Event in Lisbon | Startup Event in Baltimore | Startup Event in Frankfurt | Startup Event in Milwaukee | Startup Event in Columbus | Startup Event in New Orleans | Startup Event in Oklahoma City | Startup Event in Eindhoven | Startup Event in Indianapolis | Startup Event in West Palm Beach | Startup Event in Cincinnati | Startup Event in Malaga | Startup Event in Jacksonville | Startup Event in Salt Lake City | Startup Event in Lugano | Startup Event in Warsaw | Startup Event in Louisville | Startup Event in Boca Raton | Startup Event in Tallinn | Startup Event in The Hague | Startup Event in Lausanne | Startup Event in Athens | Startup Event in Rotterdam | Startup Event in Budapest | Startup Event in Utrecht | Startup Event in Bucharest | Startup Event in Stuttgart | Startup Event in Pittsburgh | Startup Event in Madison | Startup Event in Catalonia | Startup Event in Saint Louis | Startup Event in Madrid | Startup Event in Bordeaux | Startup Event in Basel | Startup Event in Kansas City | Startup Event in Rome | Startup Event in Sunnyvale | Startup Event in Cologne | Startup Event in Valencia | Startup Event in Kaunas | Startup Event in Krakow | Startup Event in Vilnius | Startup Event in Bratislava | Startup Event in Leipzig | Startup Event in Darmstadt | Startup Event in Zug | Startup Event in Bonn | Startup Event in Boulder | Startup Event in Thessaloniki | Startup Event in Provo | Startup Event in Sofia | Startup Event in Turin | Startup Event in Copenhagen | Startup Event in Helsinki | Startup Event in Belgrade | Startup Event in Montpellier | Startup Event in Prague | Startup Event in Melbourne | Startup Event in Sacramento | Startup Event in Toulouse | Startup Event in Nantes | Startup Event in Naples | Startup Event in Lille | Startup Event in Marseille | Startup Event in Ljubljana | Startup Event in Geneva | Startup Event in Zagreb | Startup Event in Nice | Startup Event in Lyon | Startup Event in Brisbane | Startup Event in Online | Startup Event in Graz | Startup Event in Bologna

bottom of page